IndiaMART InterMESH Ltd Q2FY26 Concall Decoded: AI, Crawlers & the Great Silver Supplier Survival Saga 🤖📦

1. Opening Hook

When the CEO of IndiaMART spends more time explaining AI crawlers than revenue, you know the future of B2B is now crawling—literally. In a quarter where even ChatGPT got blamed for analytics confusion, IndiaMART posted a modest 12% revenue rise and an 18% deferred revenue jump. The company also redefined “traffic jam” — bots caused it this time, not buyers.

CEO Dinesh Agarwal’s classic mix of zen patience and nerdy optimism returned: “We’ll keep working hard till something smart happens.” Spoiler — it kind of did. The silver suppliers still churned, AI bots joined the sales team, and “moral obligations” gave way to machine learning. Stick around — it’s one of those calls where data meets dad jokes in real time. 😏

2. At a Glance

  • Revenue:₹391 crore – Up 12% YoY; traffic fell but bots compensated.
  • Collections:₹406 crore – Up 14% YoY; CFO calls it “cash, not clicks.”
  • Deferred Revenue:₹1,750 crore – +18% YoY; the future is prepaid.
  • EBITDA:₹130 crore – Margin at 33%; “Efficiency meets inflation.”
  • PAT:₹83 crore – Down due to bond losses; treasury turned tragic.
  • Paying Suppliers:2.22 lakh – Net adds 2,800; silver churn still brutal.
  • Other Income:₹10 crore vs ₹92 crore QoQ; CFO lost sleep, not cash.
  • Cash Balance:₹2,874 crore – India’s B2B war chest stays loaded.

3. Management’s Key Commentary

“Revenue grew 12%, collections 14%, deferred revenue 18%.”(Translation:We love percentages more than profits.*)

“We simplified onboarding and gained 1,200 extra customers.”(Translation:We pressed ‘Activate Now’ faster; churn can cry later.*)

“Silver churn remains elevated at 7% monthly.”(Translation:Silver is shiny but slippery.*)

“Traffic KPI will be dropped — bots ruined analytics.”(Translation:Thanks ChatGPT, you broke Google Analytics too.*)

“AI voice bots will handle 1 lakh calls/day by January.”(Translation:Our sales team now speaks in Python and empathy.*)

“Busy Infotech grew 46% YoY.”(Translation:The accounting software is more productive than some accountants.*)

“We will keep working till we find something smart.”(Translation:It’s the startup version of ‘Bhagwan bharose.’ 🙏*)

4. Numbers Decoded

MetricQ2FY26YoY ChangeOne-Line Analysis
Revenue from Ops₹391 Cr+12%Steady B2B flow despite AI flooding the web.
EBITDA₹130 Cr+10%Margins glued strong at 33%.
PAT₹83 Cr-55% QoQTreasury mark-to-market blues.
Deferred Revenue₹1,750 Cr+18%Subscription money parked safely.
Paying Suppliers2.22 Lakh+2,800 QoQSlow churn tango continues.
Busy Infotech Revenue₹29 Cr+46%Accounting subsidiary’s growth is “Busy” indeed.
Other Income₹10 Cr-89% QoQBond yields pulled a prank.
Cash + Treasury₹2,874 CrFlatSitting on cash like a dragon hoarding coins. 🐉

5. Analyst Questions — And the Real Answers

DAM Capital:“What’s this onboarding simplification?”Mgmt:“GST + payments = instant activation.”(Translation:We hit ‘Auto Approve’ and called it transformation.*)

Banyan Tree:“Collection vs Deferred growth gap?”Mgmt:“See the table in the standalone notes.”(Translation:Read the footnotes; that’s where the fun is.*)

Nuvama:“Why hike silver prices amid churn?”Mgmt:“Inflation happens. Value doesn’t.”(Translation:We can’t subsidize mediocrity anymore.*)

Dexter Capital:“ARPU doubled for top 1%. What drove it?”Mgmt:“Price hikes and more keywords.”(Translation:Rich clients pay to appear in more searches. SEO works.*)

DT Fund:“AI to fight churn?”Mgmt:“Yes, voice bots already calling customers.”(

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