Demand for travel has been down in recent months, which obviously is not good for the airline industry. In response to fewer people taking to the skies, many airlines have begun to cut back on the flights they offer.
Sometimes, these changes affect those who have already booked travel. This can be a huge hassle for customers who now have to rebook their flights.
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This is unfortunately the case for flyers on one major airline. It announced on August 12, 2025, that it will permanently cancel routes to three major cities. The changes will take effect beginning in November, and customers already booked on those flights will be offered other options, including a refund, if they want one.
Here are the details about the airline that is going to be ending its flights, including the cities it will no longer be flying to and the timeline for when the new changes take effect.
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Airline permanently cancels routes beginning in November
The airline that has confirmed it will cancel routes is Hawaiian Airlines. The airline shared on August 12 its plan to suspend service between:
- Honolulu and Incheon, South Korea
- Honolulu and Fukuoka, Japan
- Honolulu and Boston, Massachusetts
As part of the changes, Hawaiian Airlines will redeploy some of its fleet to increase the number of flights to other cities, including to Sydney, Australia; Papeete, Tahiti; Los Angeles, California; and Seattle, Washington.
Related: Southwest Airlines cancels hundreds of flights from July to Sept.
These adjustments are expected to go into effect in November. The last flights between Honolulu and Fukuoka and between Honolulu and Boston will run on November 19, 2025, and the last flight between Incheon to Honolulu will be on November 21.
“It’s always a difficult decision to suspend a route, especially in cities like Seoul, which we have enjoyed serving for over 14 years. However, despite our team’s best efforts, soft post-pandemic travel demand from Asia, combined with various market challenges, have persisted in Seoul, as well as in Fukuoka and Boston, both of which we entered in 2019,” Hawaiian Airlines CEO Joe Sprague said in a statement.
Hawaiian Airlines flyers will have options if their flight is affected
For flyers who were booked on flights in November and beyond, Hawaiian Airlines is making several options available. The airline said that these passengers will either be provided with a refund or given the option to rebook onto other flights.
Of course, with the airline no longer operating these routes at all, it may be difficult for customers to switch and continue to fly on Hawaiian Airlines.
Related: JetBlue cancels all flights to major US airport, offers customer refunds
While this may be disappointing to some, airline officials have made clear that this change is necessary.
“The adjustments are being made to ensure we are meeting demand for travel to and from Hawaii in the markets where we are seeing strength. No seats are leaving Hawaii — we’re putting them to better use,” said Regional Communications Director Alex Da Silva.
The canceled flights are on the chopping block because they simply are not profitable for the airline – and they won’t be coming back.
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“The underperformance has persisted for several years – and not just year-over-year – on all three routes being discontinued,” Da Silva said. ”We wanted to see if the combination with Alaska Airlines could improve them, but after nearly a year into our combination, and after months of review and unfruitful efforts to stimulate the markets, we are making the decision to suspend service this November.”
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Make a free appointment with TheStreet’s Travel Agent Partner, Postcard Travel, or email Amy Post at amypost@postcardtravelplanning.com or call or text her at 386-383-2472.
