Paisalo Digital Ltd Q2FY26 Concall Decoded: When AI Calls You for EMIs—You Actually Answer

1. Opening Hook

Remember when your EMI reminder came from a call center? Paisalo’s now got AI doing it—with 3.5 lakh daily calls! Somewhere, Siri just applied for a job. As rural India goes digital, Paisalo’s turning into the fintech desi dream: half-lender, half-robotic sarkari babu.

But the real masala? The company’s betting big on co-lending, AI-driven recovery, and an expanding branch army that’s doubling faster than your data plan expiry. Buckle up—because the fun really starts when the bots start collecting dues.

2. At a Glance

• AUM up 20% YoY – Paisalo’s lending map now stretches wider than the Delhi Metro.
• Disbursement ₹1,102 crore (+41% YoY) – Clearly, Bharat’s borrowing mojo is back.
• Total Income ₹2,240 crore (+20%) – Growth without “spreadsheet sorcery,” CFO insists.
• PAT ₹51.5 crore (+3% YoY) – Profit crawled, but hey, still breathing.
• Gross NPA 0.81%, Net NPA 0.65% – Cleaner than your WhatsApp’s ‘Archived’ tab.
• ROE 11.7%, ROA 3.6% – Respectable, unless you’re an HDFC clone.
• Cost of Borrowing 10.5% – Still cheaper than your credit card APR.

3. Management’s Key Commentary

“AUM grew 20% YoY to ₹54,494 million.”
(Translation: We’re lending faster than borrowers can spell ‘Paisalo.’) 😏

“Achieved a milestone of 13 million customers; added 1.8 million in Q2.”
(That’s more people than Netflix India’s paying users. Just saying.)

“Deployed a Gen-AI-based calling system for loan recovery.”
(AI now handles your guilt trip for missing EMIs. How futuristic.)

“Co-lending with SBI and Bank of India is progressing smoothly.”
(When SBI’s your buddy, even regulators smile.)

“383 new touchpoints added this quarter—402 branches, 2,585 distribution points.”
(Branch expansion goals: ‘Every chai stall within reach.’)

“Gross NPA 0.81%, collection efficiency 98.4%.”
(The 1.6% missing are probably still getting AI calls.) 🤖

“Capital adequacy ratio 38.2%.”
(Translation: We’ve got enough cash cushion to nap on.)

4. Numbers Decoded