01 — Opening Hook
The Payments Bank That Leveled Up (And Then Hit a Pothole)
Imagine you’re building a house, you just secured the land for a bigger mansion (SFB license approved), the architecture is pristine, your CASA moat is solid ₹2,500 crores. Then, Feb 26, 2026: GST authorities show up at your office asking about program managers. By Feb 27, your MD gets arrested. By March 2, you’re hosting an emergency call explaining why the bank isn’t on fire.
This is Fino Payments Bank. January 30 brought euphoria: in-principle SFB approval. Then came the plot twist. Digital payment revenue got hammered by regulatory scrutiny + real money gaming ban fallout. Total revenue fell 15% YoY. But here’s the weird part: margins expanded 540 basis points because the revenue mix shifted from low-margin transactions to high-margin CASA. So the bank is quietly becoming more profitable while visibly shrinking. That’s not a paradox—that’s a pivot.
Read on: Management says the MD situation is unrelated to the bank’s operations. Investors ask if GST liability exists. Management says no. The bank continues depositing money normally. Trust in fintech is weird, bro.
02 — At a Glance
The Quarterly Numbers Play
- Q3 Revenue₹394.4 Cr (-15% YoY)
- Sequential Revenue-1% QoQ (barely held up)
- 9M FY26 Revenue₹1,248 Cr (-8% YoY)
- Q3 EBITDA₹63.9 Cr (+6% YoY, margin 16.2%)
- Revenue Mix ShiftCASA now 41% of revenue (high margin). Transaction biz down to 18% (low margin)
- Q3 PAT₹12.2 Cr (excluding one-offs: ₹20.6 Cr)
- Digital Revenue-43% YoY (regulatory scrutiny + RMG ban aftermath)
The Brutal Math: Revenue collapsing, but profitability holding because low-margin business died. That’s not recovery—that’s profitable shrinkage. And that’s actually the plan.
03 — Management’s Key Commentary
What They Said. What Just Happened.
Rishi Gupta (MD & CEO, Jan 30): “Fino is the first and only payments bank to receive in-principle approval from RBI to transition into a small finance bank. This is a key inflection point as we position the franchise for its next phase of growth.”
🎉 Translation: We just unlocked the premium license. Everything we’ve built—CASA, merchants, tech—now has a 5-10x larger TAM. This is generational for fintech founders.
Rishi Gupta (MD & CEO, Jan 30): “Our SFB aspiration is to scale the business meaningfully while continuing to maintain discipline. Our loan book aspiration is ₹8,000-10,000 crores by FY 2030 with ~20% ROE.”
📊 Translation: We’ll grow loans on a ₹2,500 Cr CASA base with sub-2% cost of funds. That’s 300 bps advantage vs. other SFBs. Math checks out if credit costs stay ~1% (unlikely, but possible).
Ketan Merchant (CFO, Mar 02): “The bank and Mr. Gupta in his official capacity has no role in business operations of a program manager in question. Fino Payments Bank remains compliant with all GST regulations.”
⚖️ Translation: Program managers are ISVs who manage merchants. They handle GST. We route payments. But if they evade GST, regulators assume guilt first, due process later. Welcome to India’s enforcement.
Rishi Gupta (MD, Jan 30): “In digital payment business, enhanced regulatory scrutiny across the ecosystem continued to impact throughput. However, we are seeing early tailwinds.”
😐 Translation: RBI banned real money gaming in Aug 2025. We lost ~10% of digital throughput because those program managers (gambling apps) dried up. Regulators are now screening every UPI merchant like they’re funding terrorism. Onboarding velocity collapsed.
Ketan Merchant (CFO, Mar 02): “Customer balances on Feb 26, 2026 stood at approximately ₹2,250 crores and today it stands intact and more. Our daily average CASA opening remains ~10,000 and throughput ₹1,300 crores/day.”
💪 Translation: We panicked. Investors panicked. But customers didn’t. CASA didn’t budge. That’s the moat. People trust Fino more than they trust India’s justice system (low bar, but still).
Ketan Merchant (CFO, Mar 02): “The bank will oversee day-to-day functioning during this interim period to ensure seamless continuity until further decisions are taken or Mr. Gupta resumes office.”
🎭 Translation: MD arrested, CFO now running the show. Board has constituted a monitoring committee. This is damage control theater. Institutionalization works (barely).
04 — Numbers Decoded
The Financial Scorecard