📞 Alldigi Tech Ltd – India’s Most Boring BPO Is Quietly Minting Crores

📞 Alldigi Tech Ltd – India’s Most Boring BPO Is Quietly Minting Crores

📌 At a Glance

Alldigi Tech Ltd (formerly Allsec Technologies) is your classic outsourcing dinosaur that somehow became a dividend-paying, high-ROE beast. Backed by Quess Corp and Fairfax, it quietly runs BPO/KPO operations across India, the US, and the Philippines – while sporting a 27.9% ROE, 31.9% ROCE, and a 4.88% dividend yield. Who knew payroll processing could be so sexy?


1️⃣ Introduction: BPO, But Make It Buffett-Style

Alldigi doesn’t make EVs, drones, or AI chips. It makes calls, payroll slips, and quiet money.

  • Once known as Allsec Technologies, it now hides behind a cooler name: Alldigi Tech.
  • Offers back-office services, HR/payroll outsourcing, contact center management, and customer lifecycle management.
  • No hyped narrative. Just 13% 5Y sales CAGR and 10% 5Y PAT CAGR.

And here’s the kicker – it’s backed by Quess Corp, a ₹17,000 Cr HR tech powerhouse, which is in turn backed by Fairfax India (Prem Watsa’s group).

Basically, it’s the smallcap that your fund manager ignored because it doesn’t say “SaaS”.


2️⃣ WTF Do They Even Do? (Business Model)

Alldigi = Your Outsourcing Wingman™ 🧑‍💻

📦 Services Offered:

  • Voice + Non-Voice BPO – Telecalling, CRM, customer service.
  • KPO – HR services, analytics support.
  • HRO (Human Resource Outsourcing) – Payroll processing for over 1 million employees/month.
  • ITeS – Backend tech for US, EU and Asia-based corporates.

🌎 Delivery Centers:
India (Chennai, Bangalore, NCR) + Philippines + US

💼 Clients:

  • Mostly large enterprises (many from Fortune 100)
  • 4,000+ employees servicing across time zones

📊 Revenue Mix:

  • 60% India
  • 30% International
  • 10% Others (HRMS tools etc.)

3️⃣ Financials: Compounding Like Clockwork ⏱️

🧾 Profit & Loss Snapshot (₹ Cr)

FYRevenueEBITDANet ProfitEPS (₹)OPM %ROE %
FY21₹277₹66₹3523.0524%17%
FY22₹317₹80₹3623.3925%22%
FY23₹390₹89₹4932.0623%25%
FY24₹469₹116₹6442.0025%28%
FY25₹546₹130₹8354.6624%28%

🧠 EduTakeaways:

  • 3Y Profit CAGR = 28%
  • 5Y ROE = 21% – That’s HDFC Bank-level capital efficiency
  • OPM steady at 23–25%, no surprises, no drama.

4️⃣ Valuation: Is It Cheap, Meh, or Crack?

CMP ₹923
EPS FY25 = ₹54.66
P/E = 16.9x (forward) – dirt cheap for 28% ROE and growing dividend payout

Let’s benchmark 👇

CompanyP/EROE %OPM %Div Yield
eClerx Services31.9x23.8%24%0.03%
Firstsource46.1x15%15%1.04%
One Point One40.4x12%24%0.00%
Alldigi Tech20x27.9%24%4.88%

📊 Fair Value Calculation:

1. P/E Method

  • FY25 EPS = ₹54.66
  • Reasonable P/E range = 20–25
  • FV Range = ₹1,093 – ₹1,366

2. EV/EBITDA Method

  • FY25 EBITDA ~ ₹130 Cr
  • EV/EBITDA fair range = 10–12x
  • Implied EV = ₹1,300 – ₹1,560 Cr
  • Add cash, subtract debt → Equity Value ≈ ₹1,400 – ₹1,700 Cr
  • Per Share = ₹918 – ₹1,114

🎯 Final EduInvesting FV Range: ₹950 – ₹1,150

CMP ₹923 → Stock is fairly priced to mildly undervalued, and you’re getting paid 5% dividend to wait.


5️⃣ What’s Cooking – News, Triggers, and Drama

  • 📣 Rebranding to “Alldigi”:
    New name, same game. Aims to reposition as a digital-first outsourcing play.
  • 📈 May 2025 Earnings Call:
    • ~18% YoY growth in BFSI and Telecom segments
    • Growth visibility in HRO from GCC expansion
    • Confident about margin retention despite wage hikes
  • 💸 Dividend Magnet:
    • ₹40/share paid in FY25 = 4.88% yield
    • Payout ratio = 82% → basically giving profits back to shareholders
  • 👥 Shareholder Base:
    • Promoters (Quess) = 73.4%
    • DIIs slowly entering (~1.3%)
    • Public = 24% but slowly declining = tighter float = 💥 potential

6️⃣ Balance Sheet: Clean, Calm & Canadian Backed

📊 Snapshot:

MetricFY25 Value
Debt₹63 Cr
Cash & Inv.₹83 Cr
Net Cash₹20 Cr
Reserves₹244 Cr
Total Assets₹419 Cr
Equity Cap.₹15 Cr

🧾 Leverage? Minimal.
🧠 Capex? Self-funded.


7️⃣ Cash Flow: Making It, Keeping It

YearCFO (₹ Cr)FCF (Est.)CFICFFNet Cash Flow
FY24₹91~₹63-₹28-₹71-₹8
FY25₹118~₹80-₹22-₹97-₹0.3

💡 Dividend-heavy = cash drain, but operational engine is spinning beautifully.


8️⃣ Ratios – Sexy or Stressy?

RatioFY25 Value
ROCE32% ✅
ROE28% ✅
Dividend Yield4.88% ✅
P/E (fwd)~17x ✅
Working Capital Days81 ⛔️
Cash Conv. Cycle48 Days
Promoter Holding73.4% ✅

🚩 Only Watchlist Red: Working capital stretch (52 → 81 days).
Could be due to overseas collections or client mix.


9️⃣ EduInvesting Verdict™

✅ 5-star capital efficiency
✅ 5% dividend yield
✅ Fairfax-Quess parentage
✅ Global client base, real margins
✅ No debt nonsense

🚫 No hyper-growth narrative
🚫 Not institutionally discovered yet
🚫 Working capital trend = watch closely


🎯 FV Range: ₹950 – ₹1,150

CMP ₹923 → Attractive yield + clean balance sheet = hidden BPO gem.

If this listed on Nasdaq with the word “AI” in its filings, it’d be 40x P/E by now.


✍️ Written by Prashant | 📅 27 June 2025
Tags: Alldigi Tech, Allsec Technologies, Quess Corp, Fairfax India, Dividend Stocks India, BPO Stocks, High ROE, EduInvesting, Outsourcing Industry, Smallcap Compounder

Prashant Marathe

https://eduinvesting.in

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