Route Mobile Q2 FY26 Concall Decoded: “From SMS Fatigue to API Ambitions — Dialing Back Profitably”

1. Opening Hook

After years of selling text messages, Route Mobile seems to have found a new message for itself — less “Send All,” more “Profit First.” The company’s Q2 FY26 call had all the drama of a startup realizing it’s middle-aged: a pivot from volume to value, a breakup with promotional SMS, and a love affair with APIs and WhatsApp.CEO Rajdip Gupta called it “disciplined execution.” We call it “finally reading Twilio’s playbook.” Stick around — there’s talk of telco firewalls, AI flirtations, and even Microsoft popping up as a new friend.

2. At a Glance

  • Revenue ₹1,119 crore:Up 6.5% QoQ — finally a pulse, not just pings.
  • Gross Margin 22.1%:100 bps better; pricing discipline beats free texting.
  • EBITDA ₹133 crore:Up 16% QoQ — someone found the profit switch.
  • EBITDA Margin 11.9%:Back in double digits — no filters needed.
  • PAT dented by write-offs:Vendor advances gone rogue — Route learned accounting the hard way.
  • Cash balance ₹1,000+ crore:Still single, still not spending — CFO clutching his wallet tighter than WhatsApp’s encryption.

3. Management’s Key Commentary

“We chose profitable growth over volume.”(Translation: SMS spamming doesn’t pay like it used to.)

“Our partnerships are opening new geographies.”(Translation: We finally stopped calling it ‘synergy’ and started billing for it.)😏

“Network API is the structural opportunity for the industry.”(Every tech firm says this right before discovering how complex APIs really are.)

“One-time exceptional items impacted PAT.”(In plain English: we lent money to people we shouldn’t have.)

“Proximus partnership is delivering synergies.”(And thankfully, not charging us a ‘synergy fee.’)

“New products grew 13% sequentially.”(Turns out WhatsApp and RCS can actually pay the bills.)

“BPO expansion planned — adding 1,000 new seats.”(Because if SMS slows, call centers might save the conversation.)

4. Numbers Decoded

Metric (₹ mn)Q2 FY26Q1 FY26YoY ChangeCommentary
Revenue from Ops11,19410,512+0.5% YoY, +6.5% QoQGrowth finally unmuted.
Gross Profit2,4712,250+5.2% YoYMargins on the mend — less cheap SMS.
Gross Margin %22.1%21.4%+70 bps QoQProfit over promo volume.
Adjusted EBITDA1,3331,150+0.7% YoY, +15.5% QoQA solid “route” to recovery.
EBITDA Margin %11.9%11.0%+90 bps QoQCFO finally smiled.
PBT (before exceptionals)1,379770+80% QoQAccounting therapy worked.
Cash & Cash Equivalents10,000+10,000+SteadyWar chest still unused — maybe saving for AI.

Quick take:Topline crawls, margins sprint, and cash hoards sit still.

5. Analyst Questions

Q:How big is SMS risk if people stop using it?A:“85% of our traffic is transactional.”(Translation: Banks and OTPs still love us.)

Q:Any write-offs left?A:“We’ve taken the prudent view.”(Corporate-speak for ‘we cleaned the mess, mostly.’)

Q:Why did ARPU fall?A:“Mix shift toward domestic.”(Cheap messages, not cheap excuses.)

Q:What’s the WhatsApp opportunity?A:“Could be 25–30% of revenue in 3 years.”(Or 3%, if enterprises stay stingy.)

Q:Any competition from Airtel’s CPaaS?A:“We treat them as just another competitor.”(That’s confidence… or coping.)

6. Guidance & Outlook

Management stopped short of giving a number, but every hint screamed cautious optimism. H2 FY26 will ride seasonal traffic — Christmas, e-commerce, and spam that “isn’t promotional.”New products (WhatsApp, RCS, email) already up 13% QoQ; Telco firewalls and

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