📞 Alldigi Tech Ltd – India’s Most Boring BPO Is Quietly Minting Crores

📌 At a Glance

Alldigi Tech Ltd (formerly Allsec Technologies) is your classic outsourcing dinosaur that somehow became a dividend-paying, high-ROE beast. Backed by Quess Corp and Fairfax, it quietly runs BPO/KPO operations across India, the US, and the Philippines – while sporting a27.9% ROE,31.9% ROCE, and a4.88% dividend yield. Who knew payroll processing could be so sexy?

1️⃣ Introduction: BPO, But Make It Buffett-Style

Alldigi doesn’t make EVs, drones, or AI chips. It makescalls, payroll slips, and quiet money.

  • Once known as Allsec Technologies, it now hides behind a cooler name:Alldigi Tech.
  • Offers back-office services, HR/payroll outsourcing, contact center management, and customer lifecycle management.
  • No hyped narrative. Just13% 5Y sales CAGRand10% 5Y PAT CAGR.

And here’s the kicker – it’s backed byQuess Corp, a ₹17,000 Cr HR tech powerhouse, which is in turn backed byFairfax India (Prem

Watsa’s group).

Basically, it’s the smallcap that your fund manager ignored because it doesn’t say “SaaS”.

2️⃣ WTF Do They Even Do? (Business Model)

Alldigi = Your Outsourcing Wingman™ 🧑‍💻

📦 Services Offered:

  • Voice + Non-Voice BPO– Telecalling, CRM, customer service.
  • KPO– HR services, analytics support.
  • HRO (Human Resource Outsourcing)– Payroll processing for over1 million employees/month.
  • ITeS– Backend tech for US, EU and Asia-based corporates.

🌎Delivery Centers:India (Chennai, Bangalore, NCR) + Philippines + US

💼Clients:

  • Mostly large enterprises (many from Fortune 100)
  • 4,000+ employees servicing across time zones

📊Revenue Mix:

  • 60% India
  • 30% International
  • 10% Others (HRMS tools etc.)

3️⃣ Financials: Compounding Like Clockwork ⏱️

🧾 Profit & Loss Snapshot (₹ Cr)

FYRevenueEBITDANet ProfitEPS (₹)OPM %ROE %
FY21₹277₹66₹3523.0524%17%
FY22₹317₹80₹3623.3925%22%
FY23₹390₹89₹4932.0623%25%
FY24₹469₹116₹6442.0025%28%
FY25₹546₹130₹8354.6624%28%
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